Terms & Conditions

1. General

This website is owned and operated by Urban Aura.
We reserve the right to change or update these terms at any time without prior notice.
Your continued use of the site means you accept any updated terms.

2. Eligibility

By using this site, you confirm that:

You are at least 18 years old, or using the website under the supervision of a parent or guardian.
You are legally capable of entering into a binding contract.

3. Products & Pricing

We strive to display product images and prices accurately, but errors may occur.
Prices are subject to change without notice.
All orders are subject to availability.

4. Order Acceptance

We reserve the right to accept or reject any order at our sole discretion.
Orders may be canceled due to product unavailability, incorrect pricing, or fraud detection.

5. Shipping & Delivery

We aim to dispatch orders promptly, typically within 1–2 business days.
Delivery timelines vary based on your location.
Shipping delays due to courier issues, weather, or other unforeseen circumstances are not our responsibility.

6. Returns & Refunds

We offer hassle-free returns and exchanges as per our Return Policy.
Products must be unused and in original packaging to qualify for returns.
Refunds, where applicable, will be processed to the original payment method.

Please refer to our Return Policy for complete details.

7. User Responsibilities

You agree:

Not to use the website for any unlawful purpose
Not to attempt unauthorized access to our systems or data
Not to upload or transmit viruses or malicious code

8. Intellectual Property

All content on this site, including logos, images, and text, is the property of Urban Aura and protected under applicable copyright laws.
You may not use our content without permission.

9. Limitation of Liability

We are not liable for:

Any indirect, incidental, or consequential damages
Delays or failures in delivery due to events beyond our control
Any errors or inaccuracies in product descriptions or pricing

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Delhi, India.

11. Contact Us

For any queries related to these Terms & Conditions, please contact us:

📧 Email: kartikomishra9@gamil.com
📞 Phone: 8860824749
📍 Address: House No. 292, A Block, Gali No. 13, Brij Puri, New Mustafabad, Delhi, India
🌐 Website: https://urbannnauraaa.shop