Shipping Coverage

We currently ship across all major cities and towns in India.

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Order Processing Time

• Orders are processed within 24–48 hours (excluding Sundays and public holidays).

• You will receive a confirmation email or SMS once your order is shipped.

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Estimated Delivery Time

• Metro Cities: 3–5 business days

• Tier 2 & Tier 3 Cities: 5–7 business days

• Remote Areas: 7–10 business days

Note: Delays may occur due to high demand, courier issues, or unforeseen circumstances.

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Shipping Charges

• Prepaid Orders: ₹0 (Free Shipping)

• Cash on Delivery (COD): ₹0 (Free Shipping)

Shipping charges (if any) are displayed at checkout before payment.

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📦 Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/Email.
You can also track your order by contacting us directly.

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❌ Failed Deliveries

If a delivery attempt fails due to:

• Incorrect address

• Unreachable contact number

• Customer refusal to accept the parcel

The order will be returned to us, and reshipping may incur extra charges.

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✈️ International Shipping

Currently, we do not ship internationally. Stay tuned — we’ll update once this service is available.

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📞 Need Help?

For any questions related to shipping or delivery:

📧 Email: kartikomishra9@gamil.com
📍 Address: House No. 292, A Block, Gali No. 13, Brij Puri, New Mustafabad, Delhi, India
🌐 Website: https://urbannnauraaa.shop